Short answer: Contact customer support within that window to request a refund according to the return policy — shipping and handling are typically non-refundable.
Why this specific detail is worth reading closely before ordering
A 60-day money-back guarantee sounds complete, but the shipping-and-handling exclusion is a genuine, specific limitation worth understanding upfront.
Why terms are described as retailer- and promotion-dependent
Guarantee terms can vary by retailer and promotion, so check the exact policy on the checkout page before you order — a direct, honest caveat worth taking seriously.
💡 Worth knowing: orders are covered by a 60-day money-back guarantee from the date of purchase — confirm the exact refund process directly with customer support.